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We
stand behind our goods. Any item found unsatisfactory on inspection should be returned in unused
condition within 30 days with all tags for refund. Special orders, of course, may be returned only if defective or not as specified.
If
you wish to return any merchandise for exchange or refund,
please complete the following steps so that we may respond
promptly:
-
- 1. Indicate on the reverse side of your original packing slip,
or on our Returns/Reorder Form,
the merchandise being returned. State the reason for the
return. We want to know so we can serve you better.
2. To obtain items in exchange for the returned merchandise, or to order
additional items, please use the reorder form found at the link above. If the value of the item(s) being ordered
is greater than the value of the item(s) returned, please enclose payment
for the difference, or provide credit card information below. If the
value is less, we will send a refund check or credit your charge account
depending upon the original method of payment.
3. Enclose the packing slip/reorder form inside the parcel. Wrap and tape your parcel securely.
4. Ship either United parcel Service or insured parcel post
to Classic Country Comforts, 9116 E Sprague Ave, Suite 296, Spokane, WA, 99206
Once we receive your return, we will ship the exchange or credit/charge your account any difference. All shipping charges are the responsibility of the customer.
If
you have any questions, please contact us:
Classic Country Comforts
9116 E Sprague Ave., Suite 296
Spokane, WA 99206
USA
1-888-228-9970 • Fax: 1-509-228-9971
(509)-228-9970
Hours
Our
hours are 9:00 a.m. to 4:00 p.m. Pacific Time, Monday through Friday. We are
closed major holidays. We can be reached by email at cservice@classiccountrycomforts.com.
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